OneOrZero provides an Open Souce Help Desk Software & Knowledge Base Software backed by a highly configurable and extensible Action & Information Management System which allows you to ‘build your own system’ on the fly.
With workflow (process and actions), metadata (custom fields and item types) and security that is highly configurable out of the box in our easy to use configuration pages, you can extend your system well beyond just being a helpdesk and knowledgebase product. You could create a project management system, a CRM, a change management system – your ideas can be implemented with ease.
AIMS includes:
- Help Desk Software
- Time Manager Software
Advanced time management functionality including visual reporting and CSV exports for external manipulation - Knowledge Base Software
Knowledge base which can leverage existing items via item transformation (i.e. transform or copy) - Report Manager Software
Advanced search and visual reporting functionality including CSV exports for manipulation
This Open Source Software is fast, runs on virtually any platform that can run PHP and MySQL applications and offers a user experience that can be quick and simple or more appropriate for the power user.
This Open Source Software Package is available in multiple languages including English, Arabic, German, Spanish, French, Italian, Japanese, Korean, Russian, Chinese, Portuguese.
Demo: http://www.oneorzero.com/demo/
Website: http://www.oneorzero.com/